Terms of Use

These terms and conditions outline the basis on which Astra Noctis Co. Ltd. (“we,” “our,” or “us”) supplies the products available on our website, www.astranoctis.com, and governs your use of the site, including how we handle your personal information. By placing an order through this website, you agree to be bound by these terms and conditions. If you do not accept these terms, please refrain from using our website. Your statutory rights remain unaffected.

We reserve the right to update or modify the website’s content, including these terms and conditions, at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the updated terms.

While we strive to provide continuous, error-free access to our website, we cannot guarantee uninterrupted service due to the nature of the internet. Access may occasionally be restricted or suspended for maintenance, updates, or improvements. We will make every effort to minimise any disruption.

Complaint Policy
At Astra Noctis, we are committed to providing exceptional customer service. If our service does not meet your expectations, please reach out to us at ride@astranoctis.com. We will acknowledge your complaint and begin investigating the matter within five business days. Our goal is to resolve any issues promptly and to your satisfaction.

We value your feedback and will make every effort to ensure a positive outcome, as your trust and loyalty are important to us.

Content Disclaimer

We strive to ensure the information on this website is accurate. However, it is provided “as is” without any guarantees. Any advice offered is intended for general guidance and should not replace professional consultation tailored to your circumstances.

Copyright and Intellectual Property Statement
All content on this website, including images, text, and other materials, is the property of Astra Noctis Co. Ltd. and is protected by copyright and intellectual property laws. Unauthorised use, reproduction, or adaptation of our content without explicit written permission is prohibited. Legal action will be taken against any individual or entity found in violation of this policy.