Payment Methods
We accept a variety of payment methods, including VISA, MasterCard, PayPal, Google Pay, and Apple Pay. For customers within Thailand, we also accept payment from national banks via QR code.

Order Tracking
Once your order is dispatched, you will receive a confirmation email with a link to track your delivery. We aim to dispatch all orders the next working day, although orders are not shipped on Saturday & Sundays.

If your order hasn’t arrived, please check the tracking ID provided in your dispatch email for any updates from the delivery provider. If you need further assistance, contact our customer service team at ride@astranoctis.com.

Size Charts:
You can find the size chart for each product in the product description and a link in the footer.

Sponsorships:
We’re always happy to hear from you and always open to new sponsorships. Simply send us an email ride@astranoctis.com with your name and why you are the rider to be sponsored by us. Of course you hear back from us with our answer.

How can I join the Newsletter?
To subscribe, visit our website’s homepage and scroll to the bottom of the page. Enter your email address to “Join The Team” and be the first to receive exclusive updates on new collections, launches, events, and sales.

Can’t find what you’re looking for?
If you have any questions or feedback, feel free to reach out to our customer service team at questions@astranoctis.com. 
We’re always happy to assist with any inquiries you may have.